1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note: High order volumes or postal service problems may cause slight delays.

2. Shipping Rates & Delivery Estimates

We currently ship within the United States. Shipping charges for your order will be calculated and displayed at checkout based on your location and chosen delivery speed.

Free shipping may be offered on qualifying orders (e.g., over $50)—check current promotions on our homepage.

3. Order Tracking

Once your order has shipped, you will receive an email with a tracking number and link. You can use this to monitor your shipment status.

4. Shipping Delays

While we aim to deliver your order on time, occasional delays may occur due to:

• Carrier delays (e.g., USPS, UPS)
• Weather or natural events
• High seasonal demand

We are not responsible for delays outside of our control but will do our best to help track and resolve issues.

5. Incorrect Shipping Information

Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us immediately at Theiconicsite@hotmail.com.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, contact us as soon as possible. We will file a claim with the shipping carrier and work with you to resolve the issue.

7. International Shipping

At this time, we do not offer international shipping. Stay tuned as we expand!

8. Questions?

For any questions about your order or our shipping policy, contact us:

📧 Email: Theiconicsite@hotmail.com
📍 Address: 1016 S 75th St, West Allis, WI 53214
📞 Phone: (920) 261-5907