Returns

You may return most new, unopened items within 14 days of delivery for a full refund or exchange. Items must be returned in their original condition and packaging.

To initiate a return, please contact us at:

📧 Email: Theiconicsite@hotmail.com
📍 Address: 1016 S 75th St, West Allis, WI 53214
📞 Phone: (920) 261-5907

We’ll provide you with instructions on how to return your item. Please do not send items back without contacting us first.

Non-Returnable Items

Some items are non-returnable for hygiene or safety reasons. These may include:

• Opened personal care products
• Customized or made-to-order items
• Clearance or final sale items

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed to your original method of payment within 5–7 business days.

Exchanges

If you need to exchange an item for a different size or variant, please contact us. We’ll help ensure the replacement is available and guide you through the process.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or there was an error on our part. If eligible, we’ll provide a prepaid shipping label.